Shipping and payment conditions of Alternative Medicine shop

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Shipping terms

Letter dispatch

Letter Germany and International:
2,50 € (incl. V.A.T.)

By letter we send up to 3 frequency chipcards and accessories such as electrodes, cables, etc.

Parcel shipping Germany and EU with DHL

Parcel Germany + BENELUX:

4,80 € (incl. V.A.T.)

Parcel to EU countries (except Germany + BENELUX):

9,90 € (incl. V.A.T.)

Parcel shipping outside EU with DHL

Parcel Zone 3 (European countries non-EU)
17,50 € (excl. V.A.T.)
Albania, Bosnia & Herzegovina, Macedonia, Montenegro, Norway, Serbia, Ukraine, Belarus

Parcel Zone 4 (North Africa, Middle East)
31,50 € (excl. V.A.T.)
Algeria, Egypt, Georgia, Israel, Libya, Morocco, Russia, Tunisia, Turkey

Package Zone 5 (North America, Asia)
39,50 € (excl. V.A.T.)
USA, Canada, Arab. Emirates, Armenia, Azerbaijan, Bahrain, China, India, Indonesia, Iraq, Iran, Japan, Jordan, Kazakhstan, Qatar, Kazakhstan, Kuwait, Malaysia, Mexico, Mongolia, Nepal, Philippines, Saudi Arabia, Singapore, Sri Lanka, South Korea, Taiwan, Thailand, Uzbekistan

Package Zone 6 (Africa, South and Central America, Pacific)
49,50 € (excl. V.A.T.)
Australia, New Zealand; Angola, Argentina, Bahamas, Bolivia, Brazil, Cameroon, Colombia, Chile, Costa Rica, Dominican Republic, Ecuador, Ethiopia, Honduras, Ivory Coast, El Salvador, Eritrea, Ghana, Haiti, Honduras, Jamaica, Kenya, Peru, South Africa, Uruguay, Venezuela

Delivery time

The delivery to Germany takes place within 1-2 working days after receipt of the order / the payment. Delivery time outside Germany depends on the country.

Terms of payment

Payment options

  •   Payment on account on invoices below 50, - € (only Germany and Austria): payment term 14 days.
  •   Prepayment from 50,01 € invoice amount and outside Germany and Austria
  •   Instant bank transfer. You will be automatically redirected to your bank account.
  •   Paypal. You will be automatically redirected to your Paypal account.
  •   Direct debit (via Paypal)
  •   Credit cards (VISA, MASTER, AMEX, Discover) (via Paypal)
  •   Payment by instalments (via Paypal). For invoice amounts between 199,- and 5.000,- €. Payable in 12 monthly instalments, special repayment possible at any time - free of charge. You can choose from different payment plans.

We deliver FOC only within Germany and for orders over 300,- €.

Dunning levels

For payment on account: Payment is due 14 days after the invoice date. At the earliest 29 days (after invoice date) you will receive a free 1st reminder, if you have not transferred until then. After a further 15 days you will also receive a free 2nd reminder if you have not transferred any money by then. If we do not receive an invoice after a further 10 days, we will pass open invoices on to the renowned collection company System Inkasso.

We do not charge interest until it is passed on to the debt collection agency. However, once your invoice has been handed over to debt collection, interest on the first and second reminder will also be due subsequently.